Terms of Service

Last Updated: June 3, 2026

Welcome to Savanti Travel. These Terms of Service (this “Agreement”) are entered into by and between Savanti Travel LLC, a California limited liability company (“Savanti,” “we,” or “us”) and the person agreeing to these terms (“you” or “Client”). This Agreement applies to your and, as applicable, your immediate family’s (i.e., your spouse and children) use of our Services (as defined below).

You may signify your acceptance of this Agreement by checking the “I Accept” box. This Agreement is effective as of the date you check the “I Accept” box (the “Effective Date”). If you do not agree to this Agreement, do not check the “I Accept” box.

We reserve the right to change or revise this Agreement at any time in our sole discretion. We will provide notice of material changes by email. Your continued use of our Services after such notice constitutes your acceptance of the updated Agreement. This Agreement is the entire agreement between you and Savanti regarding the Services, superseding all prior agreements, oral or written.

1. Services
We provide our experience, research, guidance, and connections to trusted providers to assist in satisfying your travel needs and the travel needs of your immediate family (the “Services”). You are responsible for the ultimate choices for your travel, as well as for booking and paying for your travel, lodging, and activities. We do not ordinarily assist in booking activities (e.g., Broadway shows, dining reservations), though we may, in our sole discretion, assist in booking such activities from time to time.

The term “Suppliers” refers to hotels and other lodging facilities, airlines, private charter operators, cruise lines, ground transportation providers, local ground operators, tour organizers, food and entertainment providers, and all other independent contractors providing travel-related accommodations, transportation, and services in connection with your booking. By booking travel through Savanti, you also agree to the individual terms and conditions of each Supplier selected for your itinerary (“Supplier Booking Terms”), which constitute a contract between you and the applicable Supplier.

2. Fees and Payment
For the Services, you agree to pay us a mutually agreed monthly, quarterly, or annual fixed fee (the “Fee”), payable in advance at the beginning of each period. The Fee is non-refundable and does not roll over, regardless of whether you request any Services during that period. We may, upon thirty (30) days’ prior written notice, change the amount of the recurring Fee on a going-forward basis. If you do not agree to the new Fee, you may terminate the Services as set forth in Section 4 below or readjust the scope of work.

In addition to the Fee, you are responsible for:

(i) all costs associated with Suppliers providing travel or other services to you and your immediate family; and

(ii) all sales, use, excise, and other taxes, duties, and charges imposed by any governmental entity on amounts payable hereunder.

You agree to provide us with current, complete, and accurate payment information. You authorize us to:

(i) charge your payment method for the total amount of Fees when due;

(ii) charge on a periodic recurring basis as set forth herein;

(iii) use a third-party payment processor; and

(iv) disclose payment information to such processor. In the event we are unable to process payment for any amounts owed, we may suspend or terminate the Services.

Savanti’s role with respect to Supplier payments is that of advisor and agent only. Except for Fees paid directly to Savanti, Savanti does not accept, hold, or process Client funds for travel. We provide your payment information to Suppliers for acceptance and processing. As such, Savanti cannot return, refund, or reverse payments made to Suppliers. Savanti is not responsible for refunds of travel services already booked, cancellation penalties, or Supplier insolvency.

3. Cybersecurity and Fraud Prevention
Client is solely responsible for taking all necessary precautions to detect and prevent wire transfer fraud and other forms of cyber fraud in connection with travel payments. This includes, without limitation, independently verifying wire transfer instructions by phone with a known contact prior to initiating any wire transfer.

Be alert to unsolicited communications involving personal or financial information or wire transfer instructions. If you receive a suspicious communication, do not respond or take any requested action — contact your Savanti advisor directly at a previously verified phone number or email.

Savanti maintains reasonable security safeguards to protect Client information in our records. However, no system can guarantee against unauthorized access, data breach, hacking, or data loss. Any network may be subject to criminal cyber threats, and the Savanti Parties (as defined in Section 10) are not liable for criminal acts of third parties, including any losses resulting from wire transfer fraud or cyber-enabled theft.

4. Terms and Termination
Membership Term and Commitment: Membership with Savanti Travel is offered on a 12-month commitment basis. By enrolling, members agree to a minimum term of twelve (12) consecutive months of service, billed monthly, quarterly, or annually depending on the selected payment plan.

Renewal: Membership will automatically renew at the end of each 12-month term unless written notice of non-renewal is provided at least thirty (30) days prior to the renewal date.

Cancellation and Early Termination: Early termination is not permitted during the initial 12-month term except in the case of significant life changes (e.g., serious illness), which will be reviewed on a case-by-case basis in Savanti’s sole discretion. If early termination is requested without an approved exception, the remaining balance for the full term may still be due. After the initial 12-month term, members may cancel with 30 days’ written notice. Services will continue through the end of the final billing period.

Effect of Termination: Upon termination for any reason:

(i) you will not be released from any payment obligations accruing prior to termination;

(ii) Savanti will cease providing the Services; and

(iii) you will assume sole responsibility for the coordination of all outstanding bookings and communications with applicable Suppliers.

5. Changes and Cancellations
Changes to Your Trip: If you wish to amend a booking, please contact us promptly. We will work with Suppliers to accommodate changes; however, changes are subject to Supplier Booking Terms and any applicable change fees, which are your responsibility. In some cases, airlines and hotels may treat changes as cancellations, resulting in cancellation penalties.

Cancellation of Your Trip: Should you need to cancel, submit your cancellation request in writing to your primary Savanti contact (via email with read receipt, WhatsApp, and/or text), and follow up by phone to confirm receipt given the time-sensitive nature of cancellations. Upon receipt, Savanti will follow industry procedures for applicable refunds as outlined in the Supplier Booking Terms. Refunds, if any, are the sole responsibility of the Supplier, not Savanti. Certain Supplier Booking Terms contain 100% cancellation penalties after booking, and no refund will be available for such portions of travel.

Cancellation by a Supplier: If a Supplier cancels or makes a significant change to a confirmed booking, Savanti will inform you as soon as reasonably possible and will liaise between you and the Supplier regarding alternative arrangements. Savanti is not responsible for a Supplier’s failure to provide a refund, or for Supplier bankruptcy or insolvency.

6. Travel Protection
Savanti strongly recommends that all Clients purchase comprehensive travel protection, including cancel-for-any-reason coverage, prior to travel. Factors beyond anyone’s control — sudden illness, unplanned events, or personal decisions not to travel — can lead to cancellation or amendment of plans with significant financial consequences.

Should you choose not to purchase appropriate travel protection coverage, Savanti will not be liable for any losses you suffer that such coverage would have covered. For the avoidance of doubt, Savanti Travel is not a licensed insurance broker. Clients are encouraged to consult directly with a qualified insurance professional regarding coverage needs and policy terms.

7. COVID-19 and Infectious Disease
By booking travel through Savanti, you acknowledge the contagious nature of COVID-19 and other infectious diseases, and voluntarily assume all risks — for yourself and any minors traveling with you — of exposure to or infection by such diseases during travel, including the risk of personal injury, illness, permanent disability, or death, even if such outcomes are not foreseeable at the time of booking.

You acknowledge that:

(i) travel may be postponed, cancelled, or modified due to pandemic-related closures, government directives, or health restrictions;

(ii) some destinations may require quarantine, vaccination, or testing as a condition of entry; and

(iii) you are solely responsible for understanding and complying with all such requirements. Savanti is not responsible for advising on or monitoring changing health and entry requirements.

You, for yourself and any minors traveling with you, and on behalf of your and their heirs, assigns, and personal representatives, hereby release and hold harmless the Savanti Parties from any and all claims, damages, losses, and liability arising out of or related to any postponement, cancellation, changes, injury, disability, death, or loss due to exposure, infection, spread, closure, or travel restrictions related to COVID-19 or other infectious diseases, to the fullest extent permitted by applicable law.

8. Destinations and Documentation
Travel to many parts of the world may involve risks including disease, crime, terrorism, civil unrest, and political instability. Savanti is not able to advise whether travel to any particular destination at any particular time is advisable given each Client’s individual risk tolerance. Clients are encouraged to consult objective third-party sources, including the U.S. Department of State (travel.state.gov) and the Centers for Disease Control (cdc.gov), and to monitor travel advisories regularly.

Passports and Visas: Your passport must be valid for at least six (6) months after your scheduled return date. It is your sole responsibility to obtain and pay for all visas, reciprocity fees, travel authorizations, affidavits, required immunizations, and any other documentation required for entry into each destination country. Savanti bears no responsibility for advising on or obtaining required travel documentation, or for delays, damages, or losses — including missed travel — resulting from improper documentation or government entry decisions. Normal cancellation charges apply regardless of documentation issues.

Health Requirements: Recommended inoculations may change at any time. You are responsible for consulting your healthcare provider for current recommendations, meeting all health entry requirements, obtaining recommended vaccinations, and following applicable medical advice. Current requirements are available at cdc.gov.

If you choose to travel to a destination subject to a government travel warning or advisory, Savanti will not be liable for any resulting damages or losses.

9. Website Use; Tracking Technologies; Accessibility
Our website uses cookies, pixels, and similar tracking technologies as described in our Privacy Policy, which is incorporated herein by reference. Non-essential tracking technologies do not activate until you provide affirmative consent through our cookie consent tool, and you may withdraw consent at any time. We configure our tracking technologies to match the disclosures made in our Privacy Policy, and we periodically review our technical configuration to confirm that alignment.

Accessibility: Savanti is committed to providing a website that is accessible to individuals with disabilities, consistent with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. If you encounter an accessibility barrier on our website, please contact us using the information in our Privacy Policy so that we can address it. We treat accessibility as an ongoing commitment rather than a one-time technical fix.

10. Limitation of Liability and Disclaimer
TO THE EXTENT PERMITTED BY LAW, IN NO EVENT SHALL SAVANTI, ITS OFFICERS, MANAGERS, MEMBERS, EMPLOYEES, REPRESENTATIVES, PARENTS, SUBSIDIARIES, AND AFFILIATES (COLLECTIVELY, THE “SAVANTI PARTIES”) BE LIABLE TO YOU OR TO ANY THIRD PARTY FOR ANY DIRECT, CONSEQUENTIAL, INCIDENTAL, INDIRECT, EXEMPLARY, SPECIAL, COMPENSATORY, OR PUNITIVE DAMAGES, OR ANY DAMAGES WHATSOEVER, WHETHER ARISING OUT OF BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, REGARDLESS OF WHETHER SUCH DAMAGE WAS FORESEEABLE AND WHETHER OR NOT SAVANTI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE SAVANTI PARTIES ARE NOT LIABLE FOR THE ACTS, ERRORS, OMISSIONS, REPRESENTATIONS, WARRANTIES, BREACHES, OR NEGLIGENCE OF ANY SUPPLIER OR FOR ANY PERSONAL INJURIES, DEATH, PROPERTY DAMAGE, OR OTHER DAMAGES OR EXPENSES RESULTING THEREFROM. THE SAVANTI PARTIES HAVE NO LIABILITY IN THE EVENT OF ANY DELAY, CANCELLATION, OVERBOOKING, STRIKE, FORCE MAJEURE, OR OTHER CAUSES BEYOND THEIR DIRECT CONTROL, AND NO RESPONSIBILITY FOR ANY ADDITIONAL EXPENSES, OMISSIONS, DELAYS, RE-ROUTING, OR ACTS OF ANY GOVERNMENT OR AUTHORITY.

IN NO EVENT SHALL THE SAVANTI PARTIES’ AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT EXCEED THE GREATER OF: (A) $5,000 (USD); OR (B) THE TOTAL FEES PAID BY CLIENT TO SAVANTI IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

THE LIMITATION OF LIABILITY PROVISIONS SET FORTH IN THIS SECTION SHALL APPLY EVEN IF CLIENT’S REMEDIES UNDER THIS AGREEMENT FAIL THEIR ESSENTIAL PURPOSE. THE PARTIES ENTERED INTO THIS AGREEMENT IN RELIANCE UPON THESE LIMITATIONS, WHICH REFLECT AN AGREED ALLOCATION OF RISK.

Suppliers are independent contractors, not agents or employees of Savanti. The Savanti Parties are not liable for the acts or omissions of any Supplier, including but not limited to: acts of God, governmental actions, acts of war or civil unrest, insurrection, strikes, criminal or terrorist activity, overbooking or downgrading of accommodations, structural defects in lodging, mechanical failure of transportation, lost or damaged luggage, animal or insect hazards, dangers incident to recreational activities (including zip-lining, snorkeling, scuba diving, horseback riding, surfing, kayaking, rafting, hiking, or rock climbing), food poisoning, inadequate medical care, or difficulty with emergency evacuation.

Limited Warranty: Savanti warrants that it shall perform the Services: (i) using personnel of commercially reasonable skill, experience, and qualifications; and (ii) in a timely, workmanlike, and professional manner consistent with generally recognized industry standards. EXCEPT AS SET FORTH IN THE IMMEDIATELY PRECEDING SENTENCE, SAVANTI MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Our sole and exclusive liability and your sole and exclusive remedy for a breach of this limited warranty shall be our re-performance of the affected Services, or, if re-performance is not feasible within a reasonable time after written notice of breach, termination of the Agreement as provided herein.

11. Indemnification
WITHOUT LIMITING THE OTHER PROVISIONS OF THIS AGREEMENT, CLIENT AGREES TO INDEMNIFY AND HOLD THE SAVANTI PARTIES HARMLESS FROM ANY AND ALL CLAIMS (INCLUDING THIRD-PARTY CLAIMS), EXPENSES, LOSSES, LIABILITIES, JUDGMENTS, SETTLEMENTS, AND COSTS (INCLUDING ATTORNEYS’ FEES AND COURT COSTS) ARISING, DIRECTLY OR INDIRECTLY, FROM: (I) CLIENT’S NEGLIGENCE, INTENTIONAL MISCONDUCT, BREACH OF THIS AGREEMENT, OR VIOLATION OF APPLICABLE LAWS; (II) ANY DAMAGES CAUSED BY CLIENT WHILE TRAVELING; OR (III) ANY TRAVEL ARRANGED BY SAVANTI OR ANY OTHER USE OF THE SERVICES; EXCEPT TO THE EXTENT SUCH LOSSES OR DAMAGES ARE CAUSED BY SAVANTI’S FRAUD OR INTENTIONAL MISCONDUCT.

12. Complaints and Dispute Resolution Process
Should you have a complaint about any aspect of your trip arrangements while traveling, you must inform Savanti and any appropriate Supplier immediately, as most problems can be resolved in real time. In the unlikely event an acceptable solution cannot be reached, you must submit a written complaint to Savanti within thirty (30) days of your return date, with full details of the complaint and any supporting documentation or photographic evidence. Complaints received after this period may not be actionable.

All complaints must be submitted in writing by email or USPS. Complaints regarding accommodations, transportation, or airfare must be addressed directly with the applicable Supplier. Nothing in this Section shall be construed as a promise to settle or refund any amount, and Savanti does not guarantee resolution of any complaint.

This complaint and cure process is a prerequisite to any escalation to arbitration under Section 13.

13. Mandatory Arbitration; Class Action Waiver
PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES ARBITRATION OF DISPUTES AND LIMITS THE MANNER IN WHICH YOU CAN SEEK RELIEF.

In the event of any dispute, claim, or controversy between the parties arising out of or relating to this Agreement or any breach thereof — including any claim that this Agreement or any part of it is invalid, illegal, or voidable — such dispute shall be resolved exclusively through binding arbitration administered by the American Arbitration Association (AAA) in San Francisco, California, in accordance with the AAA’s Commercial Arbitration Rules. Both parties consent to such venue and waive any objection thereto. The arbitrability of any dispute shall also be determined in such arbitration. The arbitrator’s award shall be final and binding and may be enforced by any court of competent jurisdiction.

All issues relating to arbitrability or the enforcement of the agreement to arbitrate shall be governed by the Federal Arbitration Act (9 U.S.C. §§ 1 et seq.) and the federal common law of arbitration.

Class Action Waiver: YOU AND SAVANTI AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, OR REPRESENTATIVE ACTION OR PROCEEDING. If any court or arbitrator determines that this class action waiver is unenforceable for any reason, then the arbitration agreement set forth in this Section shall be deemed null and void with respect to any claim brought on a class, collective, or representative basis.

Limitation on Claims: Any claim against the Savanti Parties must be commenced in writing within one (1) year following the date of travel completion giving rise to the claim. Any claim not timely commenced shall be deemed waived.

14. Non-Defamation and Client Conduct
Please bring concerns directly to Savanti. You agree not to make statements — in writing, orally, or otherwise, directly or indirectly — that defame, disparage, or harm the reputation of the Savanti Parties. You acknowledge that any violation of this provision may cause irreparable harm and may result in monetary liability.

Client acknowledges that poor behavior while traveling can adversely affect Savanti’s standing with Suppliers. Abusive language or harassment directed at Savanti’s officers, employees, or advisors will not be tolerated and may result in immediate suspension or termination of Services.

15. Confidentiality
From time to time during the Term, either party (the “Disclosing Party”) may disclose non-public, proprietary, or confidential information to the other party (the “Receiving Party”) (“Confidential Information”). Confidential Information does not include information that:

(a) is or becomes generally available to the public other than through the Receiving Party’s breach of this Agreement;

(b) is or becomes available to the Receiving Party on a non-confidential basis from a third party not prohibited from disclosing it; or

The Receiving Party shall:

(x) protect Confidential Information with at least the same care as it uses for its own confidential information, and in no event less than commercially reasonable care;

(y) not use such information for any purpose other than to perform under this Agreement; and

(z) not disclose such information to any person except its employees, agents, contractors, attorneys, accountants, and financial advisors who need to know it to assist in performance (the “Receiving Party’s Group”).

If required by law or legal process to disclose Confidential Information, the Receiving Party shall use commercially reasonable efforts to notify the Disclosing Party in advance to afford it the opportunity to seek a protective order or other remedy. Notwithstanding the foregoing, Savanti will not be liable for: (i) a data breach of any system used by Savanti or any third party in performance of the Services; or (ii) disclosure of Confidential Information required in order to perform the Services.

16. Force Majeure
Savanti shall not be liable or responsible, and will not be deemed to have defaulted or breached this Agreement, for any failure or delay in fulfilling or performing any term of this Agreement when such failure or delay is caused by or results from circumstances beyond our reasonable control, including but not limited to: acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion, hostilities (whether declared or not), terrorist threats or acts, riot, civil unrest, national emergency, revolution, insurrection, epidemic, pandemic, strike, labor disputes, restraints or delays affecting carriers, or inability to obtain adequate materials or telecommunications breakdown or power outage. In a Force Majeure event, Savanti reserves the right to retain all Fees paid.

17. Independent Contractor
Savanti is an independent contractor. Nothing in this Agreement gives you the right to instruct, supervise, control, or direct the manner of Savanti’s performance of the Services. In no event will Savanti be considered your agent or employee for any purpose.

18. General Provisions
Governing Law: This Agreement and all matters arising out of or relating to it — including tort and statutory claims — are governed by the laws of the State of California (including its statutes of limitations), without giving effect to any conflict of laws provisions.

Severability: If any provision of this Agreement is held to be illegal, invalid, or unenforceable, that provision shall be amended to achieve as nearly as possible the same economic effect as the original, and the remaining provisions shall remain in full force and effect.

Amendments: The parties may not amend this Agreement except by a written instrument signed by both parties, subject to Savanti’s right to modify the Agreement upon notice as provided in the introduction above.

Waiver: No waiver of any right, remedy, power, or privilege under this Agreement is effective unless in a writing signed by the waiving party. No failure or delay in exercising any right operates as a waiver thereof, and no single or partial exercise precludes any other exercise.

Entire Agreement: This Agreement contains the entire understanding of the parties with respect to its subject matter and supersedes all prior and contemporaneous agreements, representations, and understandings, oral or written. No oral agreements exist between the parties with respect to the subject matter hereof.

Survival: Sections 9 through 18 of this Agreement, as well as any other provisions that by their nature should survive termination or expiration, shall survive such termination or expiration.

Third-Party Beneficiaries: Except for the Savanti Parties who are intended third-party beneficiaries of Client’s obligations under this Agreement, there are no other third-party beneficiaries.

Notices: All notices shall be delivered in writing either in person, by certified or registered mail (return receipt requested), by email (with confirmation of transmission), or by recognized overnight courier service.

Counterparts: This Agreement may be executed in counterparts, each of which shall be deemed an original.

Savanti Travel LLC 2261 Market Street #4086, San Francisco, CA 94114

(415) 692-1830 | membership@savantitravel.com

CST# 2132656-5